Home » F.A.Q


Order Confirmation

You will receive a confirmation of your order by Email, fax or post on receipt of your order.


The price will be quoted in US dollar, normally our quotation is based on FOB price. Please inform your destination seaport and estimated quantity, our representative will quote you the C&F or CIF price accordingly. If you feel our freight is higher than your expectation, you can recommend your shipping company to us. Our principal look for a good reputation shipping company, which offers competitive freight, and can delivery your cargo prompt.

Payment Terms

There are a number of different payment methods that can be used when you deal with us. Two mostly used are T/T payment in advance and Irrevocable L/C at sight


We may arrange shipment by vessel or by air as per customer’s requirements on FOB, C&F, CIF terms and do prompt shipment which is very important for our customers, so we do this matter seriously and we may arrange our shipment in time due to our rich experiences in this line. We may also accept the shipment on the term of freight prepaid or collect.

Delivery Time

Usual production period is 35-45 days upon receipt of L/C or T/T payment down

What’s the Minimum Order Quantity (MOQ) and Minimum Order Amount (MOA)

For the First order, the MOQ is 1*20'FT each item. For small products, not less than 1,500 units per orde

Can I print or customize (OEM) the gift box or the product

Yes. You can customize your logo print on the products or gift box, rating label. We may charge you some printing fee. Please specify your requirement to our representative, according to your order product and quantity, we shall confirm you details.

Sample Availability & Policy

You can contact us via email, fax or phone to specify the sample you need and provide your courier (as UPS, FedEx, DHL, TNT etc) account No. And we’ll send sample  through your courier by freight collect.  Your sample  charge can refund from first order if we charge you the cost of sample